Human Resources

Mitre SME Development Centre offers the following senior management training programmes. These are aimed at larger companies and ideally for 8 to 12 candidates. They can be delivered in house or as away days.

Managers Managing Stress

1 day course

This course trains managers in what they need to know and do to minimise stress risk for their staff at work. The training emphasises the duty of care employers have for their staff and provides practical tools and frameworks managers can use to identify and address stress in a proactive fashion. All participants receive extensive information and resources for use in the workplace.

Managers Managing Well-being

1 day course

The objective of this course is to provide managers with the knowledge and skills to improve the well-being of their staff while they are at work. This course aims to raise managers’ awareness of well-being and to alert them to the early warning signs of stress and poor mental well-being.

Management Actions that Prevent and Reduce Stress

Half-day course

This course provides practical ‘how to’ advice on key management actions that minimise the risk of work-related stress. If followed, these ‘actions’ will reduce the stress risk to employees, to the organisation and to the manager. The latest legal position regarding stress at work is also covered.

Developing Resilience in Managers

1 day course

This course enables managers to maintain and improve performance and stamina during periods of high demand and uncertainty; identify opportunities in periods of change and growth; and manage more effectively. Delegates are introduced to practical tools and techniques which increase their resilience in the workplace.

Lifestyle Management

1 day course

The purpose of this course is to stimulate and motivate delegates into taking positive action to protect their health and enhance their performance. Lifestyle approaches, work-life balance and personal ways of thinking are all covered, using interactive exercises.

How to Increase your Energy Levels

1 day course

In this course we introduce a variety of ideas and principles which we have used for many years to increase energy and combat fatigue. Through a number of interactive exercises delegates can decide what will work best for them. The objective of the course is to enable delegates to inc-ease their energy so they can achieve more at work and get the most from their life away from work.

Preventing and Reducing Bullying and Harassment

1 day course

We can provide in-house training courses on bullying and harassment and dignity and respect at work which are designed to improve organisational culture and individual performance. The training will cover the organisation’s legal requirements including responsibilities as a result of the recent changes to Age Discrimination Legislation. The organisations own Policy on Bullying and Harassment if appropriate will also be a constant reference point.

Tools and Techniques for Individuals

Half-day course

The purpose of this course is to explain the principles of personal stress management and introduce participants to a variety of tools and techniques that will reduce stress and boost health and well-being. The benefits of achieving a good work-life balance are emphasised throughout the course.

Managing Difficult People

1 day course

This in-house course is designed to help managers increase their personal effectiveness in handling difficult situations at work, particularly when faced with apparently unreasonable behavior It could be someone they are managing directly or a team member whose behavior is affecting others. The ‘difficult person1 could be external to the organisation or may be a colleague or senior individual within it. Tools and techniques will be introduced during the course that can be practiced and used in the workplace.

Contact us for more information.

ISO 9001

The standard provides a number of requirements which an organisation needs to fulfil if it is to achieve ISO9001 status for its operations and systems...

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ISO 14001

The purpose of this standard is to help all kinds of organizations to protect the environment, to prevent pollution, and to improve their overall environmental performance...

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ISO 27001

This can help you to protect your information assets and give confidence to any interested parties, particularly your customers...

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OHSAS 18001

The system produces systematic control of your business activities to ensure that the products and services are controlled, monitored and measured...

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